Privacy Policy

Privacy Policy

Last updated: 27 June 2025

At Applifix, protecting your privacy is a top priority. This policy explains what information we collect, how we use it, and the steps we take to safeguard your personal data.


1. Who We Are

Applifix is a UK-based company specialising in appliance repair and maintenance services.


2. What Information We Collect

We may collect the following personal data from you:

  • Your name and contact details
  • Payment information
  • Records of your service plans and repair history

3. How We Use Your Information

Your data helps us to:

  • Manage and administer your service plans
  • Arrange repairs and offer customer support
  • Communicate important updates and information
  • Comply with legal and regulatory requirements

4. Third-Party Providers

We collaborate with trusted third-party partners such as Stripe for payments and Namecheap for hosting. These providers help us deliver our services and analyse site usage. We do not sell your personal data to any third parties.


5. Cookies

Our website uses cookies to enhance your experience and improve site functionality. You can control cookie preferences in your browser settings.


6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or deletion of your data
  • Withdraw your consent for marketing communications

To exercise these rights, please contact us at:
📧 Customer.Service@applifix.co.uk
📞 0800 055 4969


7. Sharing Your Data

Your information may be shared with:

  • Service providers such as payment processors and hosting platforms
  • Law enforcement or regulatory bodies when required by law
  • Marketing partners, but only with your explicit consent

8. Data Retention

We retain your personal data only as long as necessary to:

  • Deliver and manage our services
  • Meet legal and regulatory requirements
  • Resolve any disputes or issues

9. Children’s Privacy

Our services are not intended for children under 16 years old. We do not knowingly collect data from minors.


10. Data Security

We take strong measures to protect your information but cannot guarantee 100% security during data transmission over the internet.


11. International Data Transfers

Some of your data may be stored or processed outside the UK or European Economic Area. When this happens, we ensure that appropriate safeguards are in place to protect your data.


12. Updates to This Policy

We may update this policy occasionally. Any changes will be posted here with a revised date.


13. Contact Us

If you have any questions about your data or this privacy policy, please get in touch:
📧 Customer.Service@applifix.co.uk
📞 0800 055 4969